Effective Date: September 12, 2025

Welcome to South Social! These Terms of Service (“Terms”) outline the rules and responsibilities that come with working with our boutique creative agency. By accessing our website, engaging with our services, or signing a client agreement, you agree to these Terms.

1. Who We Are

South Social LLC (“South Social,” “we,” “our,” or “us”) is a boutique creative agency rooted in southern charm and big-city strategy. We provide social media management, branding, content creation, photography, and related services.

2. Scope of Services

The services you receive will be detailed in a signed proposal, contract, or service package. While we tailor each project to our clients, South Social’s offerings generally include:

• Social media management and strategy

• Branding (fonts, colors, tone, and brand assets)

• On-site content creation and photography

• Consulting and campaign development

No two brands are the same, and our services are customized to fit your needs.

3. Payments & Billing

• Pricing and payment terms are outlined in your signed agreement or invoice.

• Payment is due according to the schedule provided (typically upfront or monthly).

• Late payments may result in a pause of services until your account is current.

• All sales are final; refunds are not provided once services begin, unless otherwise agreed in writing.

4. Client Responsibilities

To keep things running smooth as sweet tea on a summer porch, we ask that you:

• Provide timely approvals, feedback, and content requests.

• Supply accurate business information, branding materials, and account access (when needed).

• Respect deadlines for delivering materials or approvals that impact project timelines.

5. Intellectual Property

• South Social retains ownership of all creative concepts, drafts, and materials until full payment has been received.

• Once paid in full, the final deliverables (graphics, photography, strategy documents) become yours to use as outlined in your contract.

• We reserve the right to showcase our work in our portfolio, website, and social channels.

6. Confidentiality

We respect your privacy and will not share sensitive business information, data, or passwords with third parties. Both parties agree to keep proprietary information confidential.

7. Limitation of Liability

South Social is not liable for any indirect, incidental, or consequential damages that result from the use of our services. While we work with heart and strategy, we cannot guarantee specific outcomes such as exact sales figures, follower counts, or engagement levels.

8. Termination

• Either party may terminate services with written notice, according to the terms in the signed contract.

• Upon termination, the client is responsible for payment of all completed work up to the termination date.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, without regard to conflict of law principles.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted here with an updated effective date. Continued use of our services means you accept those changes.

11. Contact Us

If you have any questions about these Terms, please reach out:
📧 southsocialagency@gmail.com
📍 Based in Georgia, serving clients near and far

✨ South Social is built on trust, creativity, and collaboration. These Terms help protect both your business and ours, so we can keep doing what we love: helping brands grow with grit and grace.